BUSINESS IT SUPPORT

Pro Computers offers  services to small businesses and retailers in the Aurora and surrounding area. Our business IT support for small businesses service offers similar repair and maintenance services as it does to domestic clients, but is able to offer a more permanent IT support solution.
Services Include:
Operational Faults
The computer will not boot, freezes or crashes whilst in use.
Virus removal and advice on anti-virus software and effective firewall procedures.
Internet connection – configuring the connection, troubleshooting connection problems, setting up e-mail    accounts or installing  broadband equipment.
Software – installation and troubleshooting software conflicts and/or error conditions.
Training
Pro Computers can provide training for employees in the use of most mainstream software packages.
We also provide training for new computer systems.
Component & Hardware
Network Support
Both servers and peer-to-peer – installation, configuration and regular maintenance.
Microsoft Active Directory
Support and consultancy on deployment, migration and also ongoing support.
Windows Server
Support for Windows 2008R2, 2008, 2003 and R2, 2000 and NT Server.
Microsoft Exchange Server 2010, 2007, 2003 and 2000. Exchange 2010 consultancy.
Microsoft SQL Server
Support for SQL 2000, 2005 and 2008
PC Support
Windows 8, Windows 7, Vista, XP.
Mac Support
Mac OS X
Network Support
Ethernet Switches and Routers.
We are heavily experienced in Cisco and HP switches . We are proficient in IP configurations and network routing.
Printers
Support with Laser-jet and Ink-jet
We have monitoring systems that we have developed, to provide us with information relating to any potential problems on your network so we can get there first before any issues with your Network arise.
Hardware
Component failures – hard drive, CD-Rom drive, power supply, memory, sound or graphics card, motherboard or processor. Printer repairs(software only).
Upgrades
We can upgrade your current IT equipment or recommend new systems to suit you and your business.
Let us take care of your computer systems and software and, through regular maintenance, allow you to get on with the business of running your business!
Benefits of Being a Business Priority Customer
Business Customers can rely on ProCoputers for  support, guaranteeing priority service in the event of system failure.
Being a Business Priority Customer means you are first in line when you need emergency support.
We offer a fast reliable service, and aim to get to you within 24 hours of your initial contact.
The hours are completely flexible and give your business priority when booking ProComputers.
Our telephone lines are open 5 days a week, 9am – 6pm, so whenever computers develop a fault, a telephone call will mean a swift solution